CCH iFirm

Contact Us

Australia

Contact Details

Support Enquiries
Visit the Help Centre inside iFirm
Email: ifirmsupport@cch.com.au
Phone: 1800 07 57 55

Sales Enquiries 
Email: collaborativesolutions@cch.com.au
Phone: 1800 83 68 69

Training Enquiries
Email: ifirmtraining@cch.com.au

Career Enquiries
View current vacancies.

For All General Enquiries
Email: collaborativesolutions@cch.com.au
Phone: 1800 83 68 69
If calling from outside Australia, use: +64 3 962 7340

Head Office

Level 2, 101 Waterloo Road
North Ryde NSW 2113
Australia

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Enquiry Form




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TO RUN MY PRACTICE

Discover dynamic, integrated, cloud-based solutions to simplify and automate the running of your practice.

You’ll enjoy increased visibility across workflow, resources and performance – ultimately freeing your practice up to spend more time adding value to your clients.

Everything you need to manage and work efficiently is at your fingertips whether you’re in the office, working remotely or out visiting clients.

Learn more about Practice Manager, Intranet, ATO Paper Buster, iFirm Documents, Document Manager, ASIC Paper Buster, Practice Mailbook and Contacts.

REQUEST FREE DEMO

  • "We are very bullish about cloud. It makes sense for us to have access for ourselves and not necessarily be tied to the office. When we’re out with clients we can access data, and we can all work from home when necessary. We already have clients in every state. Using cloud-based solutions enhance not only client retention, however using CCH iFirm gives us the ability to upsell a client on our other services, enabling us to do more value based work for them."
    Brian Bramble, Managing Partner, Clifton Accountants
    View Case Study

  • "This seamless integration of applications in CCH iFirm saves us significant time in our levels of reporting and client service. We have eliminated unnecessary duplication and made it even easier to manage projects and proactively communicate with our clients at the same time. This can also happen anywhere – which is entirely essential to the growth of the modern workforce."
    Phil Marendaz, Managing Director, Marendaz Accountants & Business Consultants
    View Case Study

  • "We would be relying on a professional accounting practice management platform that came from the same company that produces the Master Tax Guide – Wolters Kluwer, CCH - and these guys know their stuff."
    Allister Blyth, Blyth Partners
    View Case Study

  • "Greater visibility, reduced write offs and streamlined time sheeting and invoicing has automated account management processes and produced more efficient outcomes."
    Craig Weston, Inspired Accountants
    View Case Study

TO SUPPORT MY CLIENTS

Your clients place their trust in you to support them with accurate work and timely advice. CCH iFirm provides you with the tools and systems, when you have to be right.

From the core responsibility of keeping clients compliant, all the way through to streamlining how you communicate with them, we’ve got solutions to enhance and grow your relationship.

Learn more about Tax, Client Accounting, Web Manager, CGT Reporter, Client Portal, iPad Signatures and Cloud Filer.

REQUEST FREE DEMO

  • "We found the switch from MYOB to CCH iFirm really simple. They have great systems for the conversion and set-up processes which eliminated any difficulties we were expecting in implementing new software. Their training was very helpful and covered the essentials to get us up and running promptly."
    Joanna Ewenson, My Accountants Ltd

  • "Very good. Have fallen in love with CCH iFirm. Makes my life easier."
    Elena Underwood, All Accounted For

 

CONTACT

Contact us today to discuss how CCH iFirm can help your accounting practice or to arrange a demo.

Call us toll free on: 1800 83 68 69

or click here to send us an enquiry.

 

Questions?

Enter your details below if you have any questions on our product or service, or to organise a demonstration of CCH iFirm.

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Request a demo

Enter your details below and we will contact you to organise a demo of CCH iFirm.

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Terms and Conditions

  1. The service is marketed by CCH, (a registered business of Wolters Kluwer Australia Pty Ltd, ACN 095 325 643) and the service is provided by SmartCorp (a registered business of Company Dynamics Pty Ltd ACN 058 086 169).
  1. The terms “You”, “Your” and “Yours” mean the entity, organisation, person or firm placing on behalf of a Client, an order for a company with Smartcorp and if more than one, jointly and severally.
  1. The term “CCH” means the company marketing the service and responsible for invoicing the entity, organisation, person or firm placing an order for a company.
  1. Smartcorp is the organisation providing the service and it does so as Your agent and the agent of Your Client.
  1. Each party referred to above is bound by and must comply with these provisions in accordance with their terms.
  1. CCH is appointed as agent for Your Client to whom the supply of the service is provided under these terms. In the capacity of agent, CCH will receive an invoice from Smartcorp and CCH will invoice You the same amount for which both Your Client and You are liable to pay including the reimbursement of the amounts paid by Smartcorp to the Australian Securities and Investments Commission (“ASIC”).
  1. Smartcorp will be dealing with ASIC as Your Client’s agent. Smartcorp will not be incurring liabilities with ASIC as principal, nor as Your agent, but will be acting as agent on behalf of Your client who is appointed by You and Your Client as your Client’s agent. You warrant and it is an essential term that You have authority from your Client (in these terms “Client” being the person for whom you act one or more of whom will be a director and the Applicant referred to in paragraph 14) to appoint Smartcorp as agent for your Client in connection with each service ordered.
  1. Credit terms are 30 days from invoice and even though You are acting as agent of Your Client, You, in addition to Your Client, will be personally liable to pay CCH for the service as invoiced to you.
  1. If You do not pay CCH, CCH may also write to Your Client and ask them to pay. If the amount is not paid CCH will be entitled to sue You, Your Client or both You and Your Client in any legal proceedings. Your liability to pay remains despite any action that CCH may take against Your Client.
  1. The amount CCH will invoice you under paragraph 6, will be an amount that is inclusive of any goods and services tax (“GST”). Any GST that is payable for any taxable supply will be identified. The total amount that CCH invoices may include components incurred on behalf of Your Client upon which no GST liability has arisen.
  1. All invoices to Your account must be paid whether or not You change Your name and whether or not You change the nature of Your legal personality, for example by reconstituting Your partnership or by incorporating or otherwise. These liabilities will only cease when the account has been paid in full or if CCH agree expressly in writing that someone else is responsible to pay and that other person has agreed in writing to do so in a manner that is enforceable by CCH.
  1. These terms are governed by and construed in accordance with the laws of the State of New South Wales, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in New South Wales and You consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement relating to the subject matter and shall not be modified except in writing, signed by the parties.
  1. A specimen of the current form of proposed Constitution is available on the website and has been read by You and You are satisfied and Your Client is satisfied, that the company when completed in accordance with the information set out in the company order, will meet all Your and Your Client’s requirements. On receipt of the company You and Your Client will check it to ensure that it has been completed in accordance with those requirements.
  1. You agree that the person whose name first appears in your order, as a director, with an address in Australia, (called “Applicant” in these terms & conditions) has agreed to being the Applicant for purposes of the ASIC application for registration of the proposed company and on the basis of the information in Your order and that the Applicant has the necessary written consents and agreements referred to in Your order concerning the members and officeholders and that the Applicant will give the consents and agreements to the Company after the Company becomes registered and that the information provided in Your Order and therefore the application for registration is true and correct at the date and time of completing this Order.
  1. You acknowledge and agree that; You are solely responsible for ensuring that Your instructions are correct and no other party is under any obligation to verify the correctness of Your instructions. Without limitation, Smartcorp is entitled to provide the requested company without further enquiry and You accept all responsibility and indemnify Smartcorp in respect of all claims by any person or company, including, without limitation, whether in respect of the type of company chosen, its suitability for You or Your Client’s purposes or otherwise.
  1. To the maximum extent permitted by applicable law, Smartcorp is not liable for and excludes all liability for loss or damage (including any indirect or consequential loss or damage) arising out of or in relation to any and all delays, errors, or omissions in providing the company; a failure to properly carry out Your instructions; negligence; acts of default or omission of any kind whatsoever and however caused; or any acts of default or omission or any fraud or negligence of any kind whatsoever and however caused whether or not caused by Smartcorp’s employees, agents or contractors. Smartcorp makes no warranties in relation to the company except to the extent that they are implied under any applicable law that cannot be excluded.
  1. If an applicable law does not permit the limitation or exclusion of Smartcorp’s liability as provided in these terms, Smartcorp’s total liability in that event for all damages, losses, and causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise shall not exceed the amount paid, if any, for the relevant company sought by You, however, Smartcorp may instead, at its discretion, re-supply the service or part of the service.
  1. Smartcorp does not ascertain whether a particular proposed company name is already in use by another entity and accordingly Smartcorp does not accept responsibility for the registration of a name similar to an existing name. You and Your Client understand that the onus is not on Smartcorp but on You to have regard to similar names or to names which may possibly be confused with or mistaken for another name. You accept that registration by ASIC does not give any rights to that name.
  1. Smartcorp is not a legal or financial adviser, nor does it act as a legal or financial adviser, nor is it competent or qualified to act in, or in conjunction with, the carrying out of the functions of a legal or financial adviser.
  1. In these terms the singular includes the plural and vice versa.
  1. Every order is subject to the current version of these terms and conditions and every time You order You must accept the terms and conditions which are viewable by You with every order. If You do not accept when ordering, Smartcorp’s ordering system will not permit You to proceed further.